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How can we help?

Most answers are a click away. For anything else, email us and a person will reply.

Email support

support@freeflow.surf

To help us help you faster, include:

  • the email address on your FreeFlow account
  • your operating system and Harness version (Settings, in the Harness)
  • what you did, what you expected, and what happened instead
  • any error code you saw, like weekly_allowance_used

Never send your password or a full API key. We'll never ask for them.

Read the docsHow the Harness, API keys and weekly credit work.Open the docs Problems with a keyRevoke a leaked key and create a new one in your dashboard.Manage API keys Understand an errorEvery error code the API and Harness can show, and what it means.See error codes

Common questions

Forgot your password?

Email us from the address on your account and we'll help you get back in. If you're signed in, you can change it in Settings.

Credit ran out early?

Your dashboard lists every request with its model and cost. Credit refills Monday at 00:00 UTC; the unlimited models keep working until then.

Found a bug or security issue?

Email support@freeflow.surf with steps to reproduce it. For security issues, please give us a chance to fix it before sharing it publicly.

Want to delete your account?

Go to Settings in your dashboard and choose Delete account. Your keys and usage history are removed with it.